Route: Ho Chi Minh City – Cu Chi - Mekong Delta – Nha Trang - Hoi An – Hue - Ha Noi – Ha Long Bay - Sapa
This vacation Vietnam tour organize for travelers, who want to explore the real Vietnam within 2 weeks but discover all diversity of Vietnam: Wide range of natural beauty, Vietnam Culture with World Culture Heritages and World Intangible Heritage, Daily life of Vietnam people...

(B=Breakfast; L=Lunch; D=Dinner)
DETAILED ITINERARY: Day 1: Ho Chi Minh City on Arrival – Welcome Dinner
You are welcomed at Tan Son Nhat International Airport airport by our guide, then he will escorts you to hotel in the center of Ho Chi Minh City for C/in Hotel & freshen up. After a short rest, the rest of the day is at leisure. Evening enjoying a welcome dinner at a French colony style restaurant and overnight in Ho Chi Minh City (Basing on Deluxe Double/Twin City View Room).
Day 2: Ho Chi Minh City – Cu Chi Tunnel – Ho Chi Minh City Tour (B/L)
Morning after breakfast, visit the Cu Chi- a fabulous tunnel. You will have a chance to get the unique experience of guerillas living and fighting underground during the war ( a crawls through 50-100m out 200km of the tunnel system is unforgettable ). Local rice paper workshops, nice paddy field are pleasant sights on the way. Then Back to Ho Chi Minh city for lunch. In the afternoon, visit War Museum, Reunification Palace and Notre Dame Cathedral. At Night: overnight in Hotel in Ho Chi Minh City (Basing on Deluxe Double/Twin City View Room)
Day 3: Ho Chi Minh City – Mekong Delta Day Trip (B/L)
Heading out of the bustling city, we ride along rice field to My Tho, one of Mekong Delta province. Upon arrival in My Tho, we embark on a boat navigating around the small canals in the delta region, which passing My Tho fruit market. Joining in with daily activities of local people and enjoy the atmosphere of water world along the canal and along the Tien river. The exciting cruise continue to Unicorn island, here you can taste many seasonal fruits and enjoy the local traditional music, performed by the islanders. Have lunch at a typical country garden house. Next stops are the coconut candy “milk” and some other local industries in Ben Tre province. Drive back to Ho Chi Minh City. At night: Overnight in Hotel in Ho Chi Minh City (Basing on Deluxe Double/Twin City View Room)
Day 4: Ho Chi Minh City – Flight to Nha Trang (B)
After breakfast, take a short flight to Nha Trang, a City right on the beach. Check-in Hotel and rush to beach for relax or swimming and many more activities. At night: Overnight in Hotel in Nha Trang (Basing on Deluxe Double/Twin Sea View Room). Day 5: Nha Trang Sightseeing Tour (B/L)
Start from your Hotel to Cau Da port. Tri Nguyen Aquarium on Mieu Island is the first place to visit, many sea species of Nha Trang / Khanh Hoa province make a small ocean world there. Mun Island is the best island for snorkeling where you can see lots of lives colorful corals and fish. Visit a fishing village and taking a fresh lunch at the island. On the way back, you will be able to see caves in which the sea swallows make their nest.
In the afternoon take half day city visit to Cham Po Nagar temples, and the Thap Ba Hot Spring center for enjoying fun with Mud bathing and Mineral springs swimming. At night: Overnight in Hotel in Nha Trang (Basing on Deluxe Double/Twin Sea View Room)
Day 6: Nha Trang – Flight to Da Nang - Hoi An Ancient Town Walking Tour (B/L)
You will take a morning flight to Da Nang Airport, then transfer to Hoi An about 35km away. In the afternoon walking visit Hoi An ancient town, the town with mixed the culture of Vietnam/Chinese/Japanese with Chinese tiled houses, Chinese temples, Japanese covered bridge. At night: Overnight in Hotel in Hoi An. (Basing on Deluxe Double/Twin Room).
Day 7: Hoi An - Da Nang – Private Car to Hue (B)
After breakfast, Leisure & shopping in the morning. In the afternoon, drive to Hue through Hai Van pass with a visit to Cham Museum on the way. Check in Hotel for Overnight in Hotel in Hue. (Basing on Deluxe Double/Twin River View Room)
Day 8: Hue Citadel (B/L)
Visit the Imperial Citadel, another World Cultural Heritage site. Then we take a short drive to visit Thien Mu pagoda, King Tu Duc tomb, King Minh Mang tomb. Enjoy dinner at Royal Park restaurant with Traditional Hue folk song. Overnight in Hotel in Hue (Basing on Deluxe Double/Twin Room).
Day 9: Hue- Flight to Hanoi (B)
Morning free for relaxing or optional visiting till noon catch flight to Hanoi, our thousand years capital City.
Afternoon: Our guide will welcome you at the Noi Bai airport and then escorts you right to Hotel in the center of Hanoi old Quarter, check-in Hotel and relax. At night: Overnight in Hotel in Hanoi (Basing on Deluxe Double/Twin City View Room).
Day 10: Hanoi Full Day City Tour – Night train to Lao Cai (Sapa) (B/L)
Today we would like to show you the major cultural sites around Hanoi City. The first visiting is Uncle Ho’s (Ho Chi Minh President) Mausoleum, His Residence area, and one Pillar – pagoda nearby & Tran Quoc pagoda. Next site is Van Mieu – Quoc Tu Giam (the Temple of Literature & the first university in Vietnam). Then our guide will introduce its legend by one hour cyclo (trishaws) around Old Trading quarter, Ngoc Son temple and Hoan Kiem (The lake of Restored Sword). Follow is one hour Traditional Water Puppet shows at Thang Long theatre. After City tour finish, back to hotel for fresh up and prepare luggage’s then in the evening take the night train to Lao Cai. At night: Overnight on the train (Basing on First Class Soft – Sleeper 4 Beds Wooden Cabin with A/C)
Day 11: Lao Cai Train Station – Welcome to Sapa (B/L/D)
You will be welcomed by our guide at Lao Cai Train Station. From there take transportation to Sapa. In the terraced hills and mountains of Sapa, the monotony of the expansive green landscape is enlivened by the colours of its hill tribe population … the rainbow colours of the Flower H’mong, flashes of the shining silver jewellery from the necks and wrists of indigo-clad H’mong and the scarlet hues of the turbans worn by the Red Dao. It is where you will find hands stained with colour from fabric dyes and shades of blue, red and green intricately embroidered and stitched into jackets, waistcoats, pants, skirts, caps purses and leggings. Take a morning walking tour of Sapa for a visit to the busy market where Red Dao, Black H’mong and other ethnic minority people converge from the surrounding countryside to sell their embroidery, silverware and handicrafts, and to buy provisions. In the afternoon visit the Cat Cat hill tribe village. Overnight in Hotel in Sapa (Basing on Deluxe Double/Twin Mountain View Room).
Day 12: Sapa - Lao Cai – Night Train to Hanoi (B/L/D)
In the morning enjoy a trek to the Red Dao village of Tha Phin, and in the afternoon trek through the green Sapa Valley to visit the Black Hmong minority of Lao Chai Village and Giay minority of Ta Van then back to Lao Cai to catch the night train to Hanoi. Overnight on the train (Basing on First Class Soft – Sleeper 4Beds Wooden Cabin With A/C).
Day 13: Halong On Arrival – Sea Kayaking - Overnight On Junk Boat (B/L/D)
- 07.45: Pick up from Vietnam Adventures Travel Office in Hanoi and transfer to Halong Bay by Mini-Van - 11.30: Arrive in Halong City. Welcome by Vietnam Adventures's staff. - 12.00 – 12.30: Welcome to Halong Bay and check in on Junk Boat. 12.30 – 13.00: Cruise through Halong Bay passing by some of the most scenic locations including Yen Ngua, Coc Coc Mountains and floating fishing village. - 13.00 – 13.30: A Vietnamese and Seafoods lunch is served in the restaurant on Junk Boat.
- 13.30 – 17.00: A fantastic cruise in Ha Long bay, visit Dinh Huong Island, Ga Choi Island, Dog island, Sail Island, visit Sung Sot cave. Paddle from Titov beach to Luon Cave: Swimming or Kayaking. Option of afternoon tea with pastries on the Sundeck or in the restaurant and an aperitif before dinner. 19.00 – 21.00: Vietnamese and Seafoods dinner is served in the dinning room.Enjoy dinner on board Optional night paddle, Fishing and spending a night on Junk Boat (Basing on Deluxe Double/Twin Cabin with A/C)
Day 14: Halong Sunrise Cruise – Hanoi (B/L)
- 07.00 – 07.30: Breakfast is served in the restaurant on Junk Boat. - 07.30 – 9.30: Continue kayak exploration. Paddle from Luon Cave toward islets in shape of Man’s head island, Tortoise Island. - 10.00 - 10.30: Check out. - 10.30 – 11.30: The Junk go back to Halong city and Lunch in the Restaurant. After Lunch, the Coach pick up and transfer back to Hanoi. Drop you at the hotel, tour finish at around 16.30.
At night: Overnight in Hotel in Hanoi (Basing in Deluxe Double/Twin City View Room)
Day 15: Departure Hanoi (B)
After breakfast, relaxing and discover Hanoi by your own until our guide and private car come to Hotel and transfer you to Noi Bai Airport to catch your flight for departure home or more visit other countries. End of your itinerary.
Note: We can arrange additional customized trips for you if that itinerary does not match your expectations!
|
All Inclusive Package
|
Price Per Person (in US Dollar) |
Book Now |
|
Minimum 02 Pax |
Single Supplement |
|
Valid Until 30th April 2009 |
|
Standard Option |
934.00 |
197.00 |
[ Book Now ] |
|
Deluxe Option |
1,153.00 |
301.00 |
[ Book Now ] |
|
Luxury Option |
Please Ask Our Sales Staff for Prices & Details |
[ Send Your Inquiry ] |
|
V.I P Option |
Please Ask Our Sales Staff for Prices & Details |
[ Send Your Inquiry ] | Note: Rates are valid until 30th April 2009 by Vietnam Adventures Travel Co., Ltd . All rates are quoted per person in US dollars. Rates are net and inclusive of service charges and 10% VAT. Rates are subject to change according to market fluctuation if necessary.
|
|
Standard Option (2*) |
Deluxe Option (3*) |
Luxury Option (4*) |
V.I.P Option (5*+) |
|
Ho Chi Minh City Hotels |
Duna, Rang Dong or Similar
|
Thien Tung, Que Huong Liberty Hotels, Elios or Similar |
Amara Hotel, Rex Hotel or Similar |
Sofitel Plaza Saigon, Caravelle or Similar |
|
Nha Trang Hotels |
Sea View, Rainbow Hotel or Similar |
Asia Paradise Hotel, Hai Yen Hotel or Similar |
Nha Trang Lodge Hotel,Yasaka Saigon – Nha Trang or Similar |
Sunrise Beach Resort, Vinpearl Resor & Spa or Similar |
|
Hoian Hotels |
Hai Yen, Vinh Hung or Similar |
Hoian Indochine, Lotus or Similar |
Hoian Pacific Hotel, Vinh Hung Resort or Similar |
Palm Garden Resort or Golden Sand Resort |
|
Hue Hotels |
Orchid Hotel, BamBoo Hue Hotel or Similar |
Thuan Hoa Hotel, Hue Riverside Hotel or Similar |
Abalone Resort Hue, Century Hue or Similar |
Imperial Hotel Hue or Similar |
|
Sapa Hotels |
Royal, Green BamBoo or Similar |
Royal View, BamBoo Sapa or Similar |
Chau Long Hotel or Similar |
Victoria Sapa Resort & Spa |
|
Hanoi Hotels |
Hong Ngoc, Fotuan, Pacific Prince or Similar |
Nam Hai 1 Hotel,Thien Thai, Viet Hotel, or Similar |
Hanoi Hotel, Sunway Hotel or Similar |
Sofitel Metropole, Sheraton or Similar |
+ Tour Price Includes:
» 11 nights accommodation in hotels, basing on Deluxe Double/Twin with daily Buffet breakfast. » 2 nights accommodation in First Class Soft-Sleeper 4 Beds Wooden Cabin on the train from/to Hanoi~Lao Cai~Hanoi. » 1-night accommodation on Junk Boat base on Private Deluxe Double/Twin Cabin with A/C with Private Bath » All Transportations in private air-conditioned car, van or boat as itinerary mentioned. » Train tickets Hanoi ~ Lao Kai ~ Hanoi (basing on First Class 4 Beds Wooden Cabin with A/C) » Sightseeing as specified including entrance fee. » Local English-speaking experience guides in different parts of the country. » Domestic flights: Ho Chi Minh ~ Nha Trang // Nha Trang ~ Da Nang // Hue ~ Hanoi. » Welcome Dinner in Ho Chi Minh. » All Meals as per program mentioned as: B=Breakfast; L=Lunch; D=Dinner » Water Puppet Tickets – First Class
+ Tour Price Excludes:
» Meals and drinks, except others as mentioned in the detail program » Visa, international flights with airport taxes » Personal insurance and personal expenses.
WHAT TO BRING:
Sun Block, Wide brim hat, Camera + Film, Comfortable shoes, Rain gear, Warm clothes, Insect, Repellent, Original Passport...
HOW TO START:
Vietnam Adventures Travel is a fully escorted tour and best-available all year round; the only thing you need to prepare in advance is the international air-ticket from/to your country.
If you don’t have enough time to complete visa before your departure, we will help you to obtain visa on arrival easily (getting visa at the airport, on your arrival).
[ More Vietnam Vacation Packages Deal ] HOW TO BOOK: please read Terms & Conditions:
Please kindly read these terms and conditions carefully. On booking online or signing our booking form when making reservation over the phone, fax or by email, you are deemed to have read and accepted our Booking Conditions, and are accepting the terms of these conditions on behalf of all persons in the party.
Vietnam Adventures Travel Co., Ltd specializes in both inbound and outbound tours, whose registered office is at: 16, 118/219 Nguyen Van Cu Str, Long Bien Dist, Hanoi, Vietnam and 1 operation office in Hue City and the other one in Saigon/Ho Chi Minh City.
International Tour Operation License: No: 0752/2007/TCDL-GPLHQT issued by Vietnam National Administration of Tourism.
These terms and conditions constitute an agreement with Vietnam Adventures Travel . By entering the site you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there are any changes. Continuing to use the site after a change has been made is your acceptance of those changes:
1. Reservation:
All services should be booked through our Hanoi Head Office. The contact address and telephone / facsimile are as bellow:
VIETNAM ADVENTURES TRAVEL CO., LTD Head Office: 16, 118/219 Nguyen Van Cu Str, Long Bien Dist, Hanoi, Vietnam Official Website: www.vietnamadventurestravel.com Central Email: daongochoa@fpt.vn or info@vietnamadventurestravel.com Office Tel: (+84.4) 3 872 7285 Direct tel: +84 (0) 953 428 818 Fax: (+84.4) 3 872 7285 Customer Service: +84 (0) 904 081 910 Y.M: infor_vietnamadventurestravel
2. Confirmation:
Upon receipt of your request, VietnamAdventuresTravel.Com’s team will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgement.
3. Voucher:
Vouchers will be issued to you after we receive your confirmation.
4. Warranty:
In some cases, to hold your reservation, hotels will require your credit card details or guarantee. We will email you a credit card authorization form. To validate the guarantee, you will have to fill the form with all required details and return to us by fax or email.
5. Deposit:
You will need to secure and guarantee all services booked as Vietnam Adventures Travel required deposit of this package trip:
+ A deposit of 100.00 US Dollars per person will be requested to guarantee this reservation. This deposit can be made by Bank Transfer to our company's account advised below. And the rest of the amount can be paid upon arrival in Hanoi, Vietnam or to Vietnam Adventures Travel offices in: Hanoi, Hue, Danang, Nha Trang, Ho Chi Minh City.
6. Payment:
+ Full payment can be made by Bank Transfer payable to our Bank Account, and all banking service charges will be borne (bear) by the payee.
Account name : NGUYEN THU THUY (Vietnam Adventures Travel General Director)
Account address : 70 Ham Tu Quan Street. Hoan Kiem District, Hanoi, Vietnam
Bank name : VietcomBank Hanoi (BANK FOR FOREIGN TRADE OF VIETNAM - HANOI BRANCH)
Bank address : 198 Tran Quang Khai Street, Hanoi, Vietnam.
Account number : 0011001740924 (in USD)
SWIFT code : B F T V V N V X 001
Bank website : http://www.vietcombank.com.vn + You will receiving an email announcement for your payment deposit and Secure Confirmation Letter after Vietnam Adventures Travel acknowledge your payment deposit.
7. Cancellation Policy:
In the event of cancellation, VietnamAdventuresTravel.Com will not impose any charges, as we strive to provide the best service and experience to our customers. However, if hotels or transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.
8. Refunds:
Refunds, and their method will be effected as agreed between you and VietnamAdventuresTravel.Com for unused services, and timely cancellations. Again, we will not charge you any amount for our work, however bank fees, if applicable, will be for your account. General FAQ's
Q- Where to stay in Hanoi, what hotel should we select? What are the room rates, is breakfast included?
A- There are many different options for hotels, both in Hanoi and other destinations. We select and recommend the best hotels in all budget ranges. For our package tours that include accommodation, we choose the best hotels in that destination. Breakfast is included at most hotels, our sales staff will inform you if it is not. On a private tour, the choice is yours.
Q- We want to book a double room, will it cost more?
A- You can always stay in a double room if it is available. Some hotels only offer twin accommodation. In some hotels a double room is a ‘deluxe’ room, so the rate is higher. On our boat trips in Halong Bay, we cannot promise you a double room as there are only a few. Please check with our sales staff for further information.
Q- What is single supplement?
A- The price is based on twin shared accommodation. Single supplement is the extra cost applied for those who want private rooms on the trip.
Q- Can you clarify the three accommodation classes?
A- Except for the accommodations in the remote areas, the qualities of one class are the same in Hanoi, Hue, Hoi An, Nha Trang and Saigon.
+ Standard: Shared twin room with private bathroom, hot shower, air-conditioning, in some cases plus satellite TV, IDD tel., mini-bar and laundry service.
+ Deluxe: 3, 4 or 5 star hotels with full complementary services, sauna massage, garden bar or swimming pool …
Q- Is it safe to leave luggage at the hotel? Is there an alternative?
A- Many customers leave their luggage at their hotel while they go on a Vietnam Adventures Travel tour, we’ve yet to have a problem with this. As an alternative, we do have free storage at our 68 Hang Bo office.
Q- We’ve booked a Vietnam Adventures tour prior to arriving in Hanoi. Do we need to drop into your office immediately, or just show up for tour departure?
A- We recommend that you drop in at your leisure to get more information on your tour and to reconfirm your booking.
Q- Where does the tour leave from and at what time? When will be arrive back in Hanoi?
A- Times vary depending on the tour. When you book your tour, you’ll be given a receipt and detailed itinerary for your tour which included departure and arrival times and locations.
Q- What kind of vehicles do you use for road trips?
A- We use modern, clean, well maintained, professionally driven coaches. Coaches are usually over sized for the group as the extra room is more comfortable. They're all Japanese or Korean late model vehicles except for the 4WDs mentioned in the northern mountain jeep trips, those are Russian army jeeps making for a more exciting adventure. You can upgrade to a Toyota Land Cruiser.
Q- Can you accommodate special dietary needs?
A- Normally, yes, however it's best to ask about your specific case. Generally, we have been able to accommodate, and always ask before finalizing your booking.
Q- If the meals are included, can I avoid foods I dislike?
A- We try to take very special care of our guests and try to make a point of discovering any strong dislikes when you are booking. We're taking you "home" to Vietnam, and want you to enjoy it!
Q- Do your tour guides speak good English or French ?
A- Yes, they are very experienced and have a bit of good humour too! All our guides have studied and speak foreign languages. Generally on a fixed tour posted here, the guides are English speaking. If you want a tailor made tour with another language, please inquire with our sales staff.
Q- Do the Vietnam Adventures tours posted here include airfare?
A- No, they don't. Many of our guests fly on "points", while others choose to book their own air flights on the internet, directly with a favourite airline or through a trusted travel agent. You’ll also need to arrange your Tourist Visa.
Q- Must I book through you, or can I use my Travel Agent?
A- We're always happy to work with reputable Travel Agents to help arrange your vacation. Your Travel Agent still receive his or her commission on flights and any travel insurance (a good idea). Or You can simply reserve your space directly.
Q- What age-groups take your tours?
A- We have had guests ranging in age from twenty-something to eighty-something. Romance and adventure have no age limits! We can tailor a tour for families with children and people with special needs.
Q- We want to do Sapa and Halong Bay. Can we do the tours back to back? Will we be back in Hanoi in time to depart for the other tour on the same day?
A- Yes you can, many customers have a limited time and need to do exactly this. Whether you do Sapa first or Halong Bay, you’ll depart for the second tour on the same day you return from the first.
Q- Our tour ends on the same day we want to catch the night train to Hue city, will we have enough time?
A- Most of our tours arrive back in Hanoi around dinner time leaving you plenty of time for the train to Hue. The best train departs at 11:00pm.
Q- Is it possible that a tour could be cancelled? What happens then?
A- A tour may be cancelled due to bad weather, closed roads or simply not enough people. In any case, Vietnam Adventures Travel will give you a full refund.
Q- We’ve compared with some other agencies and the price is higher, why?
A- Of course you can book a cheaper tour with another company, but remember you get what you pay for! We’ve build our solid reputation with small group tours, private and clean transportation, better hotels etc. We own our boats Halong Bay, allowing us to control the quality and cleanliness. All our guides are carefully selected; they have a university education in Tourism, are certified in First Aid, and of course speak great English. Our kayaking guides have an internationally recognized Sea Kayaking Guide Certification, our biking guides have been training and guiding bike trips for two years. We take customer satisfaction very seriously and at the end of the day a Vietnam Adventures customer is a happy customer!
Q- Can we book a tour without a guide? What about kayaking and biking?
A- It is possible to book some tours without a guide, for example many people book a jeep and driver to do NW loop or NE loop. For your safety, a guide is mandatory on all Vietnam ‘adventures’ tours such as kayaking and biking.
Still have question feel free to contact us at info@vietnamadventurestravel.com or daongochoa@fpt.vn
|
|
|
Dear Mr Ben and Mr Kien,
I'm sorry it has taken me a week to provide this review for you of our wonderful Holiday. In fact, I did it last week as a direct email, only to lose everything when the computer system collapsed, so this time I have completed the review as a word document which was easy to save... We had a fantastic holiday, and I would like to thank and congratulate you both for all your work in making it so enjoyable. Vietnam is an amazing country, incredibly diverse and different, and full of happy people who were pleased to share their lives with us.
We enjoyed ourselves so much that we are confident that our family will be coming to Vietnam next year, - we are going to send them! , and I have already spoken to a close neighbour about his family also visiting. Naturally, we will be recommending Vietnam Adventures Travel as the company with whom they should plan their itinerary.
I have also received two emails from a gentleman in the USA, ( Mark), who you must have directed to us for a reference about Vietnam Adventures Travel. I was happy to assist him, and to give VAT a glowing recommendation.
Once again, thank you both for assiting us in having the trip of a lifetime.
Warm regards, |
|
|
|
Dennis & Cheryl Betts: dennisbetts@bigpond.com |
|
|
|
Ladies and Gentlemen from Vietnam Adventures Travel, Thank you very much for the reservation, organsation and your final interest and your kind wishes for our stay in Vietnam. Everything went perfectly O.K. (rooms, beds, breakfast and last not least the reception board at the hotel etc.). Much luck and good interests for Hotels from Vietnam Adventures Travel! Many thanks coming from Tyrol, Austria! |
|
|
|
Dr. Brunner |
|
Hello Mr Khang, |
|
Vietnam Adventures Travel has been a great discovery for us ! Your service is the best on the market!
The hotels you selected for us were excellent because of their central location in each city. We met many other tourists who were disappointed and frustrated because where they were staying was out of the city centre, so they had to get taxis or something to travel to and fro. We would both rate the location of all our hotels as superb.
For thse new to Vietnam, it might be worth considering making up a list of clothing to bring along. Even though we packed lightly on your advice, we still took too much with us. As well, a list of likely facilities in the hotels and rooms would be useful.. such as laundry service available (incredibly cheap by Astralian standards), hairdryers in almost all hotels, etc.
Finally, We would be happy for you to use us as a reference for other travellors coming from Australia, or other countries. Please feel free to give our email to other people so we can tell them how much we enjoyed our country, and the service we received from Vietnam Adventures Travel.
Regards and best wishes, |
|
|
|
Noel Paterson: noelpatto@yahoo.com.au |
|
|
|
Thank you very much for your fast and efficient intervention about both of my reservations. This was my first reservation over Vietnam Adventures Travel as before I haven't knew about you, but it is definitely not the last one since you really have great hotel rates and as I have convinced - excellent service. Best regards to you and whole Customer Service Team. |
|
|
|
Igor Traten |
|
|
|
HAVING LOOKED AT THE HOTEL DIRECTLY THE PRICE IS A LOT HIGHER THAN THE FANTASTIC PRICE YOU HAVE GOT FOR US. I WOULD LIKE TO TAKE THIS OPPORTUNITY ON BEHALF OF MY GROUP TO THANK YOU PERSONALLY FOR ALL YOUR HELP, AND FOR THE GREAT PRICE. I WOULD CERTAINLY USE THIS COMPANY AGAIN. |
|
|
|
GAIL RANSOM |
|
|
|
I have been very impressed with the service and after care offered by Vietnam Adventures Travel and will definitely make any hotels direct through your company. regards |
|
|
|
Julie |
|
|
|
Very many thanks for dealing so promptly and efficiently with our case. We will certainly be booking with Vietnam Adventures Travel in the future and will be recommending your company to our friends and associates. Regards |
|
|
|
Robert |
|
|
|
Thank you very much for your kind assistance with my reservation. I have really appreciated your help a lot. Thanks again for great customer service! |
|
|
|
Erdem |
|
|
|
Thank you for your help. i'll be sure to recommend your website in future. I really didn't think any website would make an effort for a customer like you did. Thanks again, |
|
|
|
Eamonn |
|
|
|
Thank you for getting back to me with a detailed reply. You are an angel in disguise. I can't "Thank You" enough for going the extra mile to help resolve this issue.
In the future I will continue to book my accomodations and trips through www.vietnamadventurestravel.com and it's because of the customer service you just provided to me. |
|
|
|
Todd Curts |
|
|
|
Thank you for YOUR feedback. It was really nice to get a response. More often than not nothing is heard when comments are made to organisations. |
|
|
|
Norm Cheale |
|
|
|
I thank you kindly for your prompt attention to my inquiry. I must say the Customer Service you have provided has been exceptional and for that reason, will consider using your services in the future. Again, many kind thanks, |
|
|
|
Nancy Stitt |
|
|
|
Thank you. I would say that the staff at the hotel were very helpful and friendly but the facilities were not ideal for my wife and her condition. Thank you for your response and I will use your booking service again as you have been responsive, courteous and helpful. |
|
|
|
Christopher Luke |
|
|
|
Many thanks for your welcome email and the news of the refund. We appreciate all your efforts and we look forward to continuing our business with vietnam adventures travel into the future. |
|
|
|
Best Wishes, Peter O' Neill |
|
|
|
I would like to say a big thank you for managing to change our dates for the hotel. I will certainly arrange any future bookings through vietnam adventures travel and will avise my friends to do the same. |
|
|
|
Juliet Maxwell |
|
|
|
Just came back from our trip, and wanted to thank you for everything. It was the first time I dealt with you, and everything went so smoothly, beginning with our initial transaction, to follow-up and customer support, to check-in at the hotel. Thank you for this wonderful experience, and also for the great rates you offer! Will definitely use your services again in the future. |
|
|
|
Hala Elbanna |
|
|
|
Fantastic - thank you very much! What great customer service - many thanks. |
|
|
|
Andrea Robson |
|
|
| |